Greatra Mayana

Career & Employment Opportunities

Career Lunch & Learn: Public Speaking and Presenting for Impact


>>HI, I’M WHITNEY ESPICH, THE CEO OF THE
MIT ALUMNI ASSOCIATION AND I HOPE YOU ENJOY THIS DIGITAL PRODUCTION CREATED
FOR ALUMNI AND FRIENDS LIKE YOU.>>HELLO AND THANK YOU FOR
JOINING OUR CAREER AND LUNCH PROGRAM, PUBLIC SPEAKING FOR
PRESENTATION AND IMPACT. IT IS SPONSORED IN PART BY THE
MIT FEDERAL CREDIT UNION, AND MIT SLOAN EXECUTIVE EDUCATION.
I AM FROM THE MIT ALUMNI ASSOCIATION AND I WILL BE
SERVING AS YOUR MODERATOR TODAY. AS A REMINDER, OUR WEBCAST IS
BEING BROADCAST LIVE. YOU MAY SUBMIT QUESTIONS USING
THE Q AND A FEATURE IN YOUR TOOLBAR.
FOR ALL OF OUR LISTENERS JOINING VIA YOUTUBE, YOU MAY ADD YOUR
QUESTIONS THROUGH THE COMMENTS. I AM DELIGHTED TO INTRODUCE OUR
SPEAKER, JYOTI SINGHVI. JYOTI HAS 30 YEARS OF EXPERIENCE
AS A SPEAKER AND A PRESENTER AND SHE HAS DEVELOPED COMPREHENSIVE
TRAINING PROGRAMS AND AND
PRESENTATIONS, PUBLIC SPEAKING SKILLS FOR EXECUTIVE AND
PROFESSIONALS FOR EMPLOYEE CONFIDENCE AND RETENTION.
SHE HAS INTERVIEWED AND HOSTED CEOS AND EXECUTIVES FROM
STARBUCKS, JCPENNEY, EDGEWATER ASSOCIATES, TIGER 21 AND 60
MINUTES. JYOTI IS CEO OF AN ED TECH FIRM THAT TRAINS CORPORATE EMPLOYEES IN COMMUNICATION SKILLS.
SHE FOUNDED A STORYTELLING FINE JEWELRY COMPANY, JYOTI NEW YORK
AND HAS WORKED IN BUSINESS DEVELOPMENT, STRATEGIC
PARTNERSHIPS, E-COMMERCE INNOVATION, DIGITAL AND
TRADITIONAL MARKETING AND KPMG. SHE EARNED HER MASTERS DEGREE
FROM HARVARD AND AN MBA FROM MIT . WITH THAT I WILL TURN THINGS
OVER TO YOU, JYOTI. JYOTI: THANK YOU SO MUCH. THIS IS FANTASTIC.
HELLO EVERYONE. IT IS SO GOOD TO BE HERE WITH
YOU. FIRST OF ALL THANK YOU FOR YOUR
TIME. THIS IS LUNCH HOUR IN SOME PLACES AND WAKING UP AND GETTING
TO WORK IN SOME PLACES AND WHATEVER YOU ARE DOING, YOU
STOPPED IT AND YOU ARE HERE WITH US SO I APPRECIATE THAT A LOT.
I ALSO START BY APOLOGIZING, THIS IS NOT MY REAL VOICE, I AM
RECOVERING FROM A COLD. I SOUND A LITTLE MORE HOARSE
THAN I NORMALLY HIM. LET’S — NORMALLY AM. LET’S DIVE RIGHT IN.
THE CRITICAL BUT OFTEN IGNORED SKILL TO MAXIM AS A SUCCESS AND
WHAT IS THAT? GIVE INDICATION SKILLS.
A LOT OF US WORK REALLY HARD. MOST OF YOU WENT TO MIT AND ARE
VERY SMART AND YOU ARE ALSO VERY SUCCESSFUL.
THERE IS THAT ONE THING THAT SOMETIMES AND IS KIND OF
INVISIBLE. WE DON’T EVEN KNOW WHAT IT IS.
YOU ARE NOT GETTING THERE. THAT SILENT THING, WHICH
SHOULDN’T BE SO SILENT IS COMMUNICATION SKILLS.
MANY KEYS TO SUCCESS AND COMMUNICATION SKILLS IS ONE OF
THEM. IF I MAY PLEASE REMIND YOU AND REMIND MYSELF TO TURN OFF YOUR
CELL PHONES AND PLEASE KINDLY CLOSE ANY TABS OR WINDOWS ON
YOUR COMPUTER SCREENS OR YOUR PHONES SO YOU CAN GET THE MOST
OUT OF THIS TRAINING. I TRY TO PUT IN AS MANY
PERTINENT THINGS AS POSSIBLE. WE ARE HERE TOGETHER FOR A
LITTLE BIT OF A SHORTER TIME SO I AM NOT ABLE TO COVER
EVERYTHING BUT I WILL TRY MY BEST TO GET TO AS MANY THINGS AS
POSSIBLE. THIS MATERIAL, IT IS WEEKS AND MONTHS OF CONTENT MATERIAL WHICH
I COULD COVER. TO CONDENSE IT INTO TODAY’S
TRAINING IS CHALLENGING BUT WE WILL SEE.
A LOT OF YOU ALSO WERE VERY KIND
TO SEND IN YOUR QUESTIONS OVER THE SURVEYS.
THEY WERE SO HELPFUL. IT HAS HELPED ME GUIDE TODAY’S
CONVERSATION. WE CANNOT GET EVERYTHING BECAUSE
OF TIME BUT LATER ON, FEEL FREE TO ASK YOUR QUESTIONS. THIS IS NOT JUST ME SAYING, A
LOT OF OTHER CORPORATIONS SPEAK ABOUT THIS.
THIS IS A QUOTE FROM MCKINSEY AND COMPANY.
ANALYTICAL SKILLS ARE IMPORTANT BUT LONG-TERM SUCCESS DEPENDS ON
INTERPERSONAL COMING OCCASION AND LONG-TERM RELATIONSHIPS TO
FACILITATE EFFECTIVE TEAMWORK. THESE “SOF T” SKILLS ARE OFTEN
UNDERVALUED AND THAT IS WHY MCKINSEY AND COMPANY, A LOT OF
US PAY ATTENTION WHEN WE ARE GROWING IN OUR CAREERS OR EVEN
THROUGH EDUCATION, THE ANALYTICAL SKILLS, PRODUCING
RESULTS WHICH IS FANTASTIC BUT WHEN WE DON’T GET THE
COMMUNICATION GOING IN SO MONEY DIFFERENT FORMS, THEN CHALLENGES
ARRIVE BETTER — CHALLENGES ARRIVE. THE TITLE OF TODAY’S TALK WAS
PUBLIC SPEAKING AND PRESENTATIONS BUT ANYTHING WE
SAY, IT APPLIES BOTH TO PUBLIC SPEAKING AND COMMUTE OCCASION
BUT ALSO INTERPERSONAL COMMIT OCCASION WHICH IS SO IMPORTANT, WHETHER IT IS AT HOME, AT WORK
OR OUR PERSONAL LIVES. THIS IS WHAT WE ARE GOING TO
COVER TODAY. WHY NOT COMMUNICATING IN A TRUE
TEACHING FASHION — IN A STRATEGIC FASHION BLOCKS
SUCCESS. IT WILL INCREASE YOUR CHANCES
FOR SUCCESS. WHAT ARE THE PRO TIPS TO COMMUNICATE MORE EFFECTIVELY?
KEYS TO COMMUNICATION WHICH ARE OFTEN OVERLOOKED.
PEOPLE DON’T TALK ABOUT IT. I KNOW YOU GUYS ARE QUITE
ADVANCED HERE. A MIXED GROUP OF PEOPLE JUDGING
FROM THE QUESTIONS I GOT IN THE SURVEY. WE HAVE VERY ADVANCED,
INTERMEDIATE AND THOSE WHO ARE STARTING OUT.
HOPEFULLY YOU WILL FIND A LOT OF THESE TIPS USEFUL.
WE ARE GOING TO TALK ABOUT MINDSET SHIFTS TO COMMUTE KATE
WITH CONFIDENCE AND HOW TO MANAGE THAT NERVOUSNESS.
ALSO I WANT TO SAY THAT PUBLIC SPEAKING IS NOT SOMETHING NEW.
IT HAS BEEN THERE FOR A LONG TIME.
A LOT OF THE THINGS IN PUBLIC SPEAKING, RESEARCH, EARTH SHATTERING THINGS TO BE
UNCOVERED. AS YOU LISTEN TO THE
CONVERSATION TODAY, HOPEFULLY SOME OF THESE TIPS WILL BE
USEFUL TO YOU , MANY THINGS YOU
ALSO KNOW FOR A LONG TIME BUT IT IS JUST A MATTER OF HOW WE
IMPLEMENT IT. PLEASE DON’T WRITE IT OFF BY
SAYING NOTHING NEW OR I KIND OF KNEW IT BUT LET’S START
IMPLEMENT THING THINGS AND THAT IS GOING TO GO A LONG WAY.
A LOT OF TIMES ALSO, WHEN I LISTEN TO A SPEAKER OR A GURU OR
SOMEBODY I LOOK UP TO, THEY WOULD SAY SOMETHING ABOUT
CONFIDENCE OR TALK ABOUT HARD WORK BUT JUST SOME EXAMPLES I
WOULD USE OR THE WAY THEY KIND OF COMMUNICATE THAT INFORMATION AND AT THAT MOMENT IN TIME, YOU
NEED A NUDGE OR A PUSH OR A DIFFERENT WAY TO GET TO US SO
THAT THEY KIND OF GETS US MOTIVATED TO GET OFF OUR CHAIRS
AND GET ROLLING. LET ME START BY ASKING A
QUESTION. HOW MANY OF YOU GET NERVOUS?
YOU CAN ANSWER IN THE CHAT BOX IF YOU LIKE OR YOU CAN JUST KIND
OF THINK IT TO YOURSELF. IF YOU CAN ANSWER IN THE
CHECKBOX, I WANT TO MAKE IT INTERACTIVE SO THAT I KNOW WHAT
YOU GUYS ARE THINKING. NERVOUS, SELF-CONSCIOUSNESS,
MANY BUTTERFLIES, MAY BE — MAYBE POUNDING HEARTBEATS.
HOW MANY OF YOU ARE CONCERNED ABOUT PROVIDING ENOUGH VALUE TO
YOUR ARCTIC — TO YOUR AUDIENCE? WHAT IS THE AUDIENCE THINKING
ABOUT ME? ARE THEY JUDGING ME? ARE THEY THINKING NOT SO WELL
ABOUT ME? IF YOU DO, WHICH I SEE A LOT OF
YOU GUYS ARE PUTTING THESE THINGS HERE, IF YOU DO, YOU ARE
NOT ALONE. THE GOOD THING IS YOU ARE NOT
ALONE. THE OTHER GOOD NEWS IS THAT IT CAN ACTUALLY BE FIXED.
ONE OF THE THINGS I WANT TO SHARE HERE IS ADULTS WITH —
THIS WAS RESEARCHED, ADULTS WITH COMMUNICATION, PRESENTATION AND
PUBLIC SPEAKING SKILLS ARE 15% MORE LIKELY TO BE PROMOTED.
I FEEL THAT THIS NUMBER IS KIND OF LOW.
I AM NOT GOING TO SHARE THE NUMBER I THINK.
I WOULD LIKE TO HEAR FROM YOU. WHAT DO YOU THINK THAT NUMBER
IS? ADULTS WITH BETTER COMMUNICATION
SKILLS AND PRESENTATION AND PUBLIC SKILLS — PUBLIC SPEAKING
SKILLS, HOW MUCH MORE ARE MORE LIKELY TO GET THAT PROMOTION OR
BE RECOGNIZED MORE? 80%, 75%, 40%, I AM JUST READING
THE REMARKS. 100%, 90%, 30%, 75%. 31.85%.
THAT IS MIT, VERY PRECISE. 15%.
I AM JUST GAUGING, AVERAGE, IT IS PRETTY HIGH FROM WHAT YOU
GUYS ARE SAYING, ABOUT 60% TO 70%. THANK YOU SO MUCH FOR SHARING.
I THINK IT COULD BE CLOSE TO 40% TO 50%. YOU’RE ABSOLUTELY RIGHT.
IT IS WAY UP THERE WHICH IS WHY
I WANTED TO HEAR FROM THERE WHICH IS WHY
I WANTED TO HEAR FROM YOU BECAUSE YOU ARE SEASONED AND I
HAVE SO MUCH RESPECT FOR ALL OF YOU GUYS.
THE CEO OF BRIDGEWATER SAYS, AND HE IS VERY ANALYTICAL, VERY MIT
TYPE. HE SAYS BEWARE OF THE TREMENDOUS
PRICE OF SKIMPING ON QUALITY COMMUNICATION.
HE IS BIG ABOUT SELF ANALYZING OUR PROBLEMS BUT ALSO
COMMUNICATING WITHIN THE TEAM. THIS IS A PROFOUND COMMENT FROM
HIM AND I LIKE TO SHARE IT
BECAUSE COMMUNICATION SKILLS ARE NORMALLY CONSIDERED SOFT SKILLS.
FOR A LOT OF US ANALYTICAL TYPE PEOPLE, WE BRUSH THEM ASIDE
UNTIL WE FIND THAT IT IS DETRIMENTAL TO WHAT WE ARE
DOING. I WANTED TO START WITH A LITTLE
BIT OF STORY OF A LITTLE SHY GIRL AND THIS GIRL WAS FIVE
YEARS OLD. IT IS NOT A PROFESSIONAL STORY
BUT WE ARE ALL PEOPLE AND AS YOU
ARE DOING YOUR PRESENTATION AND TALKS, THE PEOPLE YOU ARE
TALKING TO OUR PEOPLE AND YOU ARE A PERSON.
YOU WANT TO INVOLVE THOSE AND YOU WANT TO INCLUDE THOSE
PERSONAL STORIES. I WILL MAKE THE STORY SHORT AND
FAST SO WE CAN MOVE ON. SHE WAS VERY SHY AND SHE GOES TO
A PLAY DATE AND IT WAS TWO GIRLS WHO ARE OLDER THAN HER.
THE GIRLS DECIDE NOT TO PLAY WITH THE ADULTS THAT DAY, BUT
INSTEAD PLAY WITH PAPER PLANES. SOON THAT GETS OLD SO THEY DO
SOMETHING DIFFERENT. THE OLDER GIRLS DECIDE THEY WILL
RIP UP PAPER AND STUFF THEM IN THE GIRLS MOUTH.
SHE IS COMPLETELY TAKEN ABACK. THEY KEEP STUFFING PAPER IN HER
MOUTH. SHE IS CRYING AND HOWLING THAT
YOU CANNOT BREATHE. THE AIRWAY PASSAGE IS BLOCKED.
SHE IS FEELING BLEEDING INSIDE THE DUCTS AND PASSES OUT.
SHE IS THINKING SHE IS GOING TO DIE.
FORTUNATELY ONE OF THE OLDER GIRLS’ FATHERS COMES IN AND GETS
HER TO THE RESCUE AND SHE IS SAVED AND SURVIVED BUT THE
REASON I AM SHARING THE STORY IS VERY IMPORTANT BECAUSE A LOT OF
US HAVE THAT KIND OF CELL CONDITIONING THAT WE ARE AFRAID
OF SOMEBODY — SHE WAS AFRAID OF THE SEVEN-YEAR-OLDS AND WE ARE
AFRAID OF SOMEBODY ELSE. OUR FEAR OF PUBLIC SPEAKING OR
WHAT PEOPLE WILL SAY ABOUT ME OR WILL I MAKE A MISTAKE OR WILL A
LONG REASON TATIAN HOLD UP MY PROMOTION.
THERE ARE FEARS WE ALL HAVE AND WE HOLD OURSELVES BACK AND THAT
IS NOT ONLY KEEPING US FROM PROTECTING OURSELVES AND
DEFENDING OURSELVES, IT IS JUST KILLING OUR FUTURE, OUR
POTENTIAL, OUR MAXIMUM SUCCESS. THIS STORY IS A TRUE STORY AND UNFORTUNATELY OR FORTUNATELY
THAT GIRL WAS ME. I HAVE TRAUMATIC MEMORIES FROM
THAT TIME AND I CONTINUED TO BE A VERY SHY CHILD.
SOMETHING CHANGED IN FOURTH GRADE. I CHANGED CITIES AND MY
PRINCIPAL WAS AUDITIONING FOR THE SCHOOL PLAY.
SHE TOOK ME OUT TO AN AUDITION FOR THE SCHOOL PLAY.
I WAS EXTREMELY RELUCTANT. I WAS SO SHY, NEVER EVEN SPOKE
IN CLASS. I DID NOT ANSWER QUESTIONS OR
RAISE MY HAND UNTIL I WAS FORCED BY MY TEACHER TO DO SO.
I DID GET THE PART AND THAT WAS JUST A TURNING POINT IN MY LIFE
BECAUSE I AM ON STAGE, I AM
GOING THROUGH THE REHEARSALS AND I REALIZE IT IS NOT AS BAD AS I
THOUGHT IT IN MY HEAD TO BE. NEXT YEAR I GET ANOTHER PART IN
A PLAY OR A SPEECH OR A DEBATE COMPETITION AND IT JUST BUILDS
UP FROM THAT LITTLE AUDITION FOR
A SIDE ROLE I HAD GOTTEN AND IT BUILDS UP INTO TURNING ME INTO A
COMPETENT AND ARTICULATE PERSON. I WAS NOT ALWAYS LIKE THIS.
I AM SO GRATEFUL TO MY PRINCIPAL FOR CATAPULTING ME OUT OF MY
COMFORT ZONE, MY SHELL AND THROWING ME ON STAGE AND
CREATING THAT TRANSFORMATION IN MY LIFE.
IF IT WASN’T FOR HER, I WOULD HAVE BEEN A VERY SHY PERSON,
STILL STANDING IN SOME CORNER. TODAY I DON’T MIND PICKING UP
THE PHONE AND CALLING CEOS OF DIFFERENT COMPANIES AND TALKING
TO ANYBODY IN ANY SPACE, ANY ROOM, ABOUT ANY SUBJECT MATTER.
IF I CAN DO IT, BEING SUCH A SHY CHILD, ANY OF YOU CAN DO IT IN
ANY OF YOUR CHILDREN CAN DO IT BECAUSE NOT ONLY DO WE SUFFER,
OUR CHILDREN ALSO SUFFER AND UNFORTUNATELY, GIVEN — THE
SKILL IS SO IMPORTANT BUT NOBODY TRAINS US IN THIS, WE KIND OF
FALTER, FIGURE IT OUT. HALF OF THE TIME WE DON’T EVEN
FIGURE IT OUT BECAUSE OF OUR HESITATION.
WE DON’T TAKE THAT OPPORTUNITY TO SPEAK.
I’M GOING TO SKIP THROUGH THIS
BECAUSE ERIN WENT THROUGH MY BACKGROUND.
NOW I HAVE BEEN SPEAKING FOR 30 SOME YEARS. MI PERFECT?
NO, WE CAN ALWAYS IMPROVE BUT DASHCAM I PERFECT? NO, BUT —
AM I PERFECT? NO, BUT WE CAN ALWAYS IMPROVE. THAT IS WHAT HAPPENS WHEN YOU
ARE HARD-WORKING, YOU JUST KEEP GETTING MORE WORK BUT YOU ARE
WORKING HARD TO GET THE RECOGNITION AND THE REWARDS. I I WANT TO IMAGINE A TIME WHEN
YOU WORKED REALLY HARD, REALLY HARD FOR A PROJECT AND WHAT
HAPPENED TO YOU? WAS THE PROJECT SUCCESSFUL?
DID YOU GET THE RAISE OR THE BONUS?
MANY TIMES THE ANSWER IS YES AND MANY TIMES THE ANSWER MAY BE NO.
LET ME TALK TO YOU ABOUT THE STORY OF SARAH.
WHEN YOU ARE SPEAKING OR PRESENTING, BRING YOUR WATER
WITH YOU BECAUSE YOU DON’T WANT TO BE UNCOMFORTABLE.
YOU DON’T WANT TO BE CHOKING OR HAVE A VERY DRY THROAT.
WE ARE ALL HUMANS. BE YOUR NORMAL SELF. DRINKWATER.
— DRINK WATER. SARAH, THIS SARAH COULD BE
ANYBODY. SHE COULD BE EILEEN OR JOHN OR
ANYONE. SHE WAS WORKING — WORKING HARD
FOR THE BP ROLE AND SHE BURNED THE MIDNIGHT OIL FOR MONTHS,
COMPLETELY IGNORED HER FAMILY, SHE USED TO WORK UNTIL 12:00
A.M., 2:00 A.M. AND THEN WAKE UP AGAIN AT 5:00 A.M. AND GET TO
WORK BUT THERE WAS SO MUCH TO BE DONE AND HER COLLEAGUE WHO WAS
SUPPOSED TO WORK ON THIS PROJECT WITH HER DECIDED TO — AFTER MONTHS OF HARD WORK ON
THIS PROJECT, SHE SHOWS UP FOR THE CLIENT MEETING WHERE THE BIG
PRESENTATION HAPPENS AND SHE IS EXCITED BUT SHE IS ALL OVER THE
PLACE BECAUSE SHE HAD NOT SLEPT RIGHT AND WAS WORKING ON HER
PRESENTATION AND ADDING DATA AND NUMBERS AND ANALYSIS.
SHE SHOWS UP, SHE IS READY, DID YOU GET MY PRESENTATION QUESTION
MARK THE BOSS SAYS THE PRESENTATION IS GREAT.
HE SAYS ARE YOU READY TO PRESENT? SARAH’S JAW DROPS.
ME, PRESENT? SHE GOES INTO THIS NEGATIVE SELF
TALK. I DON’T KNOW HOW TO PRESENT, I
AM NOT A PRESENT OR. THE LAST TIME I PRESENTED WAS
NOT VERY GOOD. I WORKED SO HARD FOR I WORKED SO HARD FOR MY VP ROLE.
I WORKED SO HARD, WHAT IS GOING TO HAPPEN?
THE BOSS SAYS I KNOW YOU ARE NOT VERY COMFORTABLE WITH
PRESENTING. LET’S SEE WHAT WE ARE GOING TO
DO. TAD WALKS IN, HELLO, ARE YOU
READY FOR THE PRESENTATION? SARAH, I KNOW YOU WERE NOT A
GREAT PRESENTER AND I DON’T WANT TO MAKE YOU — AND I WANT TO
MAKE YOU FEEL COMFORTABLE AND BEING THIS GOOD COLLEAGUE I AM,
WHY DON’T I GO AND PRESENT THIS? BUT YOU DON’T KNOW HOW TO DO
THIS. YOU KNOW HOW TO DO THIS BUT YOU
DON’T KNOW THE PRESENTATION, THE PROJECT BECAUSE I WORKED ON IT.
DON’T EVEN WORRY. I’VE GOT IT. TED GIVES THE PRESENTATION AND DOES A PHENOMENAL JOB.
THE CLIENT LOVES IT. THE CLIENT BUYS THE PRODUCT OR
THE PROJECT. EVERYBODY IS CONGRATULATING
WHOM? NOBODY REALLY KNOWS SARAH IS THE
ONE WHO PUT THE PRESENTATION TOGETHER.
NOW COMES THE TIME FOR THE VP ANNOUNCEMENT.
WHO GETS THE VP ROLE? TED OR SARAH? TED.
TED GETS THAT VP ROLE. SARAH IS COMPLETELY SHATTERED.
SHE HAD WORKED SO HARD FOR IT BUT SHE MADE A PROMISE TO
HERSELF, THIS ONE LITTLE THING, THIS SKILL SHE DIDN’T HAVE WHICH
IS REALLY COMING BETWEEN HER AND HER VP ROLE, SHE IS GOING TO
OVERCOME THAT AND SHE STARTED WORKING ON IT AND BECOME A GOOD
PRESENTER. JACK WAS WORKING REALLY HARD BUT
NOBODY REALLY KNEW WHAT HE WAS DOING.
IT CAME TIME THE ECONOMY WAS NOT DOING THAT GREAT AND IT CAME
TIME FOR LAYOFFS. GUESS WHO IS GOING TO BE LAID
OFF? PEOPLE WHO WE DON’T KNOW AND WE
DON’T KNOW WHAT THEY ARE DOING, WHAT THEY ARE PRODUCING.
JACK REALIZED HE IS GOING TO BE AT RISK AND HIS BOSS WAS KIND OF
NICE AND HE MENTIONED IT TO HIM SO JACK REALIZED HE NEEDS TO
SPEAK UP MORE AND SLOWLY HE’S ARE MAKING HIS WAY INTO
PRESENTATIONS AND STARTED SPEAKING A LOT MORE AND PEOPLE
SORTED TO UNDERSTAND AND APPRECIATE ALL THE GREAT WORK
JACK WAS DOING. IT CAME TIME FOR THE
ANNOUNCEMENTS OF LAYOFFS, JACK’S NAME WAS NOT IN THE LAYOFFS.
VICTORY. JACK DID NOT GET LAID OFF
BECAUSE HE STARTED PRESENTING MORE AND SPEAKING ABOUT HIS WORK
MORE AND PEOPLE ASSERTED REALIZING THE VALUE OF HIM.
JACK DID NOT GET LAID OFF HOW LACK OF COMMUNICATION BLOCKS
OUR SUCCESS? OUR WORK DOES NOT GET
RECOGNIZED. WE JUST SAW TWO EXAMPLES.
THERE COULD BE 70 DIFFERENT EXAMPLES.
WE CAN TALK ABOUT THEM LATER. PEOPLE DON’T KNOW WHAT OUR IDEAS
ARE, OUR WORK, OUR EXPERTISE. IF YOU WORK SO HARD BUT DON’T
TALK ABOUT IT THAN WHAT IS THE POINT?
WE ARE UNABLE TO INFLUENCE AND CONVINCE OTHERS.
HALF OF OUR JOB IS TO DO THAT. IF WE CAN’T DO IT WE ARE AT A
LOSS. YOU NEED MORE BUDGET, MORE MANPOWER, YOU NEED A BIGGER
OFFICE, YOU NEED TO GET APPROVALS ON A PARTICULAR
PROJECT, YOU NEED THE CLIENT TO COME ON BOARD.
YOU CAN’T DO IT IF YOU CAN’T SPEAK AND INFLUENCE.
MISCOMMUNICATION HAPPENS AND OUR TEAM PRODUCTIVITY LOWERS.
THE TECHNOLOGY TEAM TO DOCUMENT A CAKE EFFECTIVELY TO THE
MARKETING TEAM SO SOMETHING WRONG HAPPENED FOR THE CAMPAIGN
BECAUSE THEY DID NOT COMMUNICATE PROPERLY.
MISTY MUNICATION AND REWORK HAPPENS.
WE DON’T BUILD RELATION — MISCOMMUNICATION AND REWORK
HAPPENS. WE DON’T BUILD RELATIONSHIPS.
IT IS REALLY IMPORTANT TO WE KNOW.
BUILDING THOSE RELATIONSHIPS IS SO IMPORTANT.
WE DON’T GET THE WARLORDS AND RAISES AND PROMOTIONS AND
BONUSES. AND WORST OF ALL, WE DON’T
INFLUENCE OUR SPOUSE AND SIGNIFICANT OTHERS AND FAMILY
MEMBERS BECAUSE IT DOES IMPACT OUR REAL LIFE.
THE BENEFITS OF DEVELOPING THIS SKILL.
WE MAKE SPEAKING SECOND NATURE. WE ARE NOT SO AFRAID OR HESITANT
ABOUT SPEAKING ANYMORE, WHETHER IT IS 1% OR 10 PEOPLE OR FIVE
PEOPLE OR 2000 PEOPLE, — WHETHER IT IS ONE PERSON OR 10
PEOPLE OR FIVE PEOPLE OR 2000 PEOPLE.
ARTICULATION WAS A BIG THING FOR MANY OF US.
WE CAN BE VERBOSE AND GO OVER AND OVER ABOUT THE SAME TOPIC
BUT IT IS IMPORTANT TO PUT IN THE MORE IMPORTANT THINGS AND BE
ARTICULATE. SPEAK IN ENGAGING AND EFFECTIVE
WAY. IT IS NOT JUST WHAT WE ARE GOING
TO SAY OR WHAT IS ON OUR POWERPOINT SLIDES.
HOW DO WE SAY IT IN ENGAGING — IN AN ENGAGING AND EFFECTIVE
WAY? HOW DO I MOTIVATE, HOW DO I SHOW
THEM WHAT I AM TALKING ABOUT? THIS IS THE KEY.
A LOT OF THINGS COME INTO PLAY AND WE WILL TALK ABOUT THAT IN A
BIT. YOU NEED TO BE A KNOWN EXPERT.
IF YOU ARE SO GOOD AT ANALYSIS OR MARKETING OR IF YOU ARE SO
GOOD AT THE SCIENCE ASPECT OF WHATEVER YOU ARE DOING, YOU NEED
TO BE ABLE TO SHARE THAT AND SHARE YOUR EXPERTISE.
WE CAN HELP OTHERS WITH OUR KNOWLEDGE.
THIS IS WHAT I AM DOING. I HAVE BEEN SPEAKING FOR 30
YEARS BUT I WAS IN DIFFERENT AREAS AND INDUSTRIES AND I
REALIZE THAT MY EXPERTISE OR MY KNOWLEDGE AND COMMUNICATION AND
PUBLIC SPEAKING, I CAN HELP OTHER PEOPLE.
I WANT TO DO MORE OF THAT. YOU GUYS ALL HAVE DIFFERENT
THINGS YOU CAN HELP PEOPLE WITH. WHY DON’T YOU TAKE 10 SECONDS
AND TYPE IT IN. WHAT IS IT YOU CAN USE YOUR
KNOWLEDGE TO HELP OTHER PEOPLE WITH? AND ALSO, IF YOU HAVE QUESTIONS
TO BE ASKED LATER ON, THERE IS A QUESTION/ANSWER BOX AND YOU CAN
PUT YOUR COMMENTS ABOUT THE QUESTIONS I AM ASKING HERE. I WILL REPEAT MY QUESTION.
WHAT IS YOUR EXPERTISE WHERE YOU THINK YOU CAN HELP OTHER PEOPLE.
YOU MIGHT JUST WANT TO PUT IT INTO THE CHAT BOX. CREATIVE
CREATIVE COLLABORATION, WE TALKED ABOUT IT.
BIG IDEAS COME FROM COLLABORATION.
A QUICK STORY HERE. WE ALL KNOW AMAZON AND AMAZON
PRIME. A LOT OF US USE AMAZON PRIME.
ONE EMPLOYEE OF AMAZON HAD THAT IDEA, WHY DON’T WE START
SOMETHING LIKE A MEMBERSHIP PROGRAM WHERE WE CAN HAVE
SPECIAL CONSUMERS AND WE CAN ALSO SHIP IT TO THEM INSTEAD OF
A FOUR DAY DELIVERY. THE FIRST RESPONSE OF MOST IDEAS
IS WE CAN’T DO IT, WE DON’T HAVE THE RESOURCES, WHAT A CRAZY
IDEA, BUT THEN SOME SENSIBLE PEOPLE SAID WAIT A MINUTE, JOHN
HAS A GOOD POINT. WHAT IF WE STEP BACK AND ACTUALLY MAKE IT EASIER AND
INSTEAD OF TWO DAY DELIVERY, MAKE IT A THREE DELIVERY —
THREE DAY DELIVERY. LET’S GO BACK TO THE DRAWING
BOARD AND START DEVELOPING IT. THE TEAM JUMPS IN AND THE IDEA
BECOMES BETTER AND BETTER AND BIGGER AND THEN CAME AMAZON
PRIME WHICH IS ONE OF THE MOST PROFITABLE PRODUCTS OF AMAZON. IF THAT ONE PERSON HAD BEEN
QUIET, HE WOULD NOT HAVE GROWN AND AMAZON WOULD HAVE MISSED OUT
ON THIS GREAT BUSINESS OPPORTUNITY, AND THEIR CUSTOMERS
TOO. GREATER PRODUCTIVITY, BETTER
COMMUNICATION, CROSS FUNCTIONAL TEAMS, UPWARD MANAGEMENT, IT
LEADS TO GREATER PRODUCTIVITY. OTHER SKILLS, INFLUENCING OTHERS, CLOSING MORE DEALS, AND
THAT COULD BE ANYTHING, DOES NOT HAVE TO JUST BE CLIENT DEALS.
MORE RELATIONSHIPS AND MORE PROJECTS.
SHARING THE VISION AND INSPIRING PEOPLE.
THERE IS DEFINITELY FINANCIAL REPORTS, EMOTIONAL REWARDS.
WHEN PEOPLE SAY THAT WAS A GREAT PRESENTATION , WE FEEL GOOD ABOUT
IT, WE — IT IS IMPORTANT FOR US. STRONGER INTERPERSONAL
COMMUNICATION SKILLS. THE RELATIONSHIPS WE BUILD, IT
IS IMPORTANT FOR THAT INTERPERSONAL MUNICATION.
THE USE OF STORYTELLING FOR IMPACT.
SPEAK WITH CROSS FUNCTIONAL TEAMS AND A DIVERSE AUDIENCE.
IT WAS ALSO IN YOUR COMMENTS AND SURVEY, IT IS IMPORTANT TO BE
ABLE TO SPEAK WITH A DIVERSE AUDIENCE WHO DON’T THINK LIKE
US, WHO DON’T WORK LIKE US AND NOT ONLY AT WORK BUT ALSO AT
HOME . DIFFERENT PERSONALITIES, WE HAVE
TO BE VERY MINDFUL OF NOT ONLY THOSE PERSONALITY TRAITS BUT
WHAT THE PEOPLE’S EXPERIENCE ARE.
A LOT OF THINGS CAME OUT ABOUT JARGON. FINANCIAL PEOPLE WILL A
DIFFERENT JARGON VERSUS PEOPLE IN THE SCIENCES VERSUS PEOPLE IN
MARKETING OR BRANDING. WE NEED TO BE MINDFUL OF NOT
PUTTING OUR JARGON ON THEM BUT KEEPING THE CONVERSATION VERY
SIMPLIFIED. I WILL ADDRESS THAT IN A LITTLE
BIT. SOMEBODY HAD MENTIONED, HOW DO I
DO IT WITHOUT HAVING TO RE-CREATE MY PRESENTATION OVER
AND OVER. HOW DO I SPEAK TO DIFFERENT
GROUPS OF PEOPLE WITHOUT RE-CREATING THE PRESENTATION?
SOMETIMES YOU DO HAVE TO CHANGE IT.
I HAVE A PROGRAM NOT ONLY FOR PROFESSIONALS AND ADULTS BUT
ALSO HAVE A PROGRAM FOR KIDS. LAST WEEK I WAS SPEAKING TO A
BUNCH OF MIDDLE SCHOOLERS AND THEIR PARENTS AND I HAD TO
TAILOR THIS WHOLE CONVERSATION AND A DIFFERENT PRESENTATION
WITH SIMILAR CONTENT AND I HAD TO CHANGE IT, I HAD TO CHANGE MY
JOKES AND THE WAY I SPOKE AND MY EXAMPLES, EVERYTHING HAD TO BE CHANGED AND EVEN IF YOU CAN
CHANGE A COUPLE OF SLIDES, THAT IS HELPFUL BECAUSE YOU CUSTOMIZE
IT TO THE AUDIENCE. WHEN WE ARE PITCHING TO A
CLIENT, A LOT OF TIMES WE CHANGE OUR SLIDES JUST FOR THE
AUDIENCE. WE ARE RUNNING ENOUGH TIME. THE FEAR OF PUBLIC SPEAKING IS
KNOWN AS GLOSSOPHOBIA AND 75% OF
THE POPULATION IS AFFECTED BY IT. HERE IS A FEAR OF PUBLIC
SPEAKING SUPPORT GROUP. JUST TO REITERATE, THIS SKILL IS
RECOGNIZED BY CORPORATIONS, UNIVERSITIES AND SCHOOLS TO BE
VERY CRITICAL BUT MOST OF US ARE JUST LEFT TO SINK OR SWIM ON OUR
OWN. WE ARE NEVER TRAINED IN IT. WE NEED TO TAKE IT UPON US TO
TRAIN OURSELVES. THERE ARE SO MANY DIFFERENT WAYS
TO DOING IT AND I AM GOING TO SHARE SOME RESOURCES TOWARDS THE
END OF OUR CONVERSATION . QUICK BENEFITS FOR OUR KIDS, SPEAK WITH MORE SELF-ESTEEM AND
HELPS THEM BUILD CONFIDENCE AND BE MORE CREATIVE AND SHARE THEIR
IDEAS. THEY FEEL A SENSE OF BELONGING,
LIKE THEY ARE BEING HEARD AND THEY DON’T FEEL FRUSTRATED. IT IS VERY IMPORTANT FOR THEM TO
BE ABLE TO BUILD RELATIONSHIPS AND COMMUNICATE WITH EYE CONTACT
AND WITH EXPRESSION AND WITH GESTURES AND JUST COMMUNICATE
NORMALLY. TO NOT BE BULLIED.
I WAS BULLIED AND COULD HAVE DIED.
KIDS ARE TOO AFRAID TO SPEAK UP AND WE NEED TO ARM OUR KIDS WITH THIS ARSENAL.
ACCORDING TO MY ANGELO, SPOKEN WORDS MEAN MORE THAN WHAT IS SET
DOWN ON PAPER — MAYA A NGELOU,
SPOKEN WORDS MEAN MORE THAN WHAT IS SET DOWN ON PAPER.
IT TAKES THE HUMAN VOICE TO INFUSE THEM WITH DEEPER MEANING.
YOU CAN USE IT WITH EVERY POWER OF YOUR VOICE AND MAKE THE WHOLE
MESSAGE SO MUCH MORE POWERFUL. THE KEY TO A CONVINCING DELIVERY
, SPEED AND PACE. SUMMATIVE TALKED ABOUT THE
QUESTIONS IN THE SURVEY. A LOT OF TIMES WHEN WE ARE
NERVOUS OR WEAVING — OR WHEN WE ARE SPEAKING, WE ARE SPEAKING
TOO FAST. OR WE FEEL THAT WHAT WE HAVE TO
SAY IS NOT OF IMPORTANCE TO THE AUDIENCE AND THE AUDIENCE’S TIME
IS WAY MORE PRECIOUS AND SO WE SPEAK TOO FAST TO JUST BE OVER
AND DONE WITH IT. WHAT HAPPENS IS WHEN WE SPEAK SO
FAST, OUR AUDIENCE IS NOT ABLE TO COMPREHEND EVERYTHING WE ARE
TALKING ABOUT. WE NEED TO SPEAK AT A MODERATE
PACE, SO THAT IS VERY IMPORTANT.
IT ALSO HELPS US KEEP OUR CONVERSATION IN A CONVERSATIONAL
TONE. THEY ARE HUMAN, YOU ARE HUMAN
AND THE BEST TYPE OF CONVERSATION OR BEST TYPE OF
COMMUNICATION IS VERY CONVERSATIONAL, EVEN IF YOU ARE
SPEAKING IN FRONT OF 2000 PEOPLE IN THE AUDIENCE.
THEN COMES THE INTONATION . IT IS REALLY IMPORTANT, A LOT OF
TIMES ARE VOICE IS JUST STRAIGHT LINE LINE, YOU NEED TO GO UP AND
DOWN, GO INTO THE MEANING OF THE MESSAGE, YOU NEED TO GO INTO A
SOFTER VOICE AND MAYBE A HIGHER VOICE AND CHANGE IT UP A LITTLE
BIT , JUST FOR A LITTLE BIT MORE
INTEREST AND TO BREAK IT UP. ALSO REMEMBER THE AUDIENCE, THEIR ATTENTION SPAN IS SHORT.
IF IT IS VERY MONOTONOUS, THE KIND OF LOSE INTEREST.
WITH YOUR VOICE YOU NEED TO BRING THAT INTEREST BACK.
IN THESE KINDS OF CONVERSATIONS WHERE YOU CAN’T SEE YOUR
AUDIENCE IT BECOMES HARD FOR THE SPEAKER TO SEE BECAUSE I CAN’T
SEE YOUR FACES. A SPEAKER USUALLY DERIVES A LOT
OF ENERGY AND FEEDBACK FROM THE AUDIENCE AND CAN ADJUST THEIR
PRESENTATION ACCORDINGLY BUT THIS KIND OF FORMAT MAKES IT
HARDER BUT WHAT CAN YOU DO? THIS IS THE WAY OF COMMUNICATION
IN THIS DAY AND AGE. EXPRESSION IS VERY IMPORTANT,
EVEN IN WORK SETTINGS. WE NEED TO BRING EXPRESSION FROM
OUR FACE, OUR EYES, OUR VOICE AND THEN THE CHOICE OF WORDS WE
USE. EXPRESSIONS ARE REALLY IMPORTANT.
I WILL TALK ABOUT EXAMPLES LATER.
YOU JUST NEED TO EXPERIENCE IT,
EXPERIENCE THE FEELING AND IT COMES WITH PRACTICE.
THERE ARE TWO REALLY IMPORTANT POINTS ABOUT PAUSE AND EMPHASIS.
NOT SPEAKING ANY MONOTONOUS TONE AND THEN PUTTING EMPHASIS ON
THINGS THAT ARE REALLY REALLY IMPORTANT.
LET ME TELL YOU SOMETHING YOU CAN DO WHICH WILL COMPLETELY
CHANGE THE MEANING OF WHAT YOU
ARE GOING TO SAY. IT WILL ADD MORE WEIGHT TO IT.
THAT IS PAUSE AND EMPHASIS. I AM BEING DRAMATIC TO SHOW MY
PAUSE AND EMPHASIS. YOU DON’T HAVE TO CONSTANTLY
FILL THE SPACE WITH WORDS. IT IS VERY GOOD TO JUST HAVE A
FEW PAUSES. IT COULD BE ONE SECOND, TWO
SECONDS. LET ME TELL YOU SOMETHING REALLY
IMPORTANT. WHEN YOU DO THAT, YOU DRAW THEIR
ATTENTION. THIS PAUSE IS LITERALLY SILENCE
BUT IT WILL CREATE A LOT OF DRAW AND IT WILL CREATE A LOT OF
EMPHASIS ABOUT WHAT YOU ARE SAYING.
THE OTHER WAY TO CREATE EMPHASIS FOR YOUR AUDIENCE IS TO PUT MORE
WEIGHT, TO SAY THAT WORD DEEPER OR LOUDER.
THAT ADDS MORE WEIGHT. ALONG WITH THE PAUSE THAT
SURROUNDS IT, THAT CREATES A VERY DIFFERENT FORMAT OF
COMMUNICATION. THINK OF IT LIKE A BOLD OR
UNDERLINE. BECAUSE YOU WANT TO DRAW THEIR
ATTENTION. ALL OF THESE THINGS COME WITH
PRACTICE. IF YOU HAVE A SPEECH WRITTEN
DOWN, YOU CAN PERHAPS REMIND YOURSELF TO PAUSE AT SOME POINT.
IN THE BEGINNING. LATER ON IT WILL BE VERY
NATURAL. OTHER KEYS TO SUCCESSFUL
COMMITTEE K SHOULD, CONTENT, CONTENT IS VERY IMPORTANT.
YOU WANT TO PUT IN THE BEST CONTENT THAT THEN YOU ALSO WANT
TO DISTILL IT DOWN BASED ON WHO YOUR AUDIENCE IS.
WHEN YOU ARE SPEAKING TO THE BOSS OR THE EXECUTIVES, THEY
DON’T NEED TO GO INTO THE NITTY-GRITTY AND THE DETAIL, YOU
JUST WANT TO GIVE THEM THE SUMMARY OR THE KEY POINTS.
THE CONTENT NEEDS TO BE ADJUSTED BUT CONTENT IS IMPORTANT BECAUSE
EVERY TIME YOU ARE PUTTING IN THE CONTENT, YOU WANT TO MAKE
SURE THAT HOW AM I SERVING MY AUDIENCE? IT IS NOT ABOUT YOU.
A LOT OF TIMES WHEN YOU ARE GIVING A PRESENTATION OR
CONVERSATION, WE MAKE IT ABOUT OURSELVES.
YOU CAN ONLY INFLUENCE THEM IF WE HAVE BEEN ABLE TO COMMUNICATE
WITH THEM, SO THE CONTENT HAS TO BE ADJUSTED BASED ON THE AUDIENCE.
THE CONTENT HAS TO HAVE A STRUCTURE AND IT HAS TO HAVE ALL
OF THE SUPPORTING REMARKS FOR WHATEVER YOUR CON — FOR
WHATEVER YOUR TOPIC IS. I AM NOT GOING TO THE DETAILS OF
THE CONTENT BUT YOU KIND OF GET THE POINT.
WE CAN DO ANOTHER WORKSHOP JUST ON CONTENT LATER.
KEEP IT CONVERSATIONAL. GESTURES ARE SO IMPORTANT.
OUR HANDS ARE LIKE THIS. THAT IS JUST NOT NATURAL.
WE DON’T TALK LIKE THAT, THAT MAKES FOR A VERY UNCOMFORTABLE
AND NATURAL — FOR YOU AND YOUR AUDIENCE.
SOMETIMES YOUR GESTURES CAN EMULATE OR BE A SIGNAGE OF WHAT YOU ARE SPEAKING.
GOOD COMMUNICATION SKILLS CAN GOOD COMMUNICATION SKILLS CAN
AMPLIFY YOUR POTENTIAL, SO MY GESTURES ARE NOT ALL
CONVERSATIONAL BUT THEY ARE ADDING MEANING TO WHAT I AM
SAYING. BODY LANGUAGE AND POSTURE.
A LOT OF THAT COMES WITH CONFIDENCE.
STRAIGHT UP BODY LANGUAGE AND POSTURE, BECAUSE IT IS ALL IN THE MIND.
AS SOON AS I START DOUBTING HOW I AM DOING OR WHAT I AM DOING,
MY BODY WILL DROOP, MY SHOULDERS WILL DROOP AND I WILL NOT BE
STRAIGHT UP AND THE LACK OF CONFIDENCE WILL JUST SHOW UP.
BODY LANGUAGE AND POSTURE IS VERY IMPORTANT. SPACE, USE THAT SPACE THAT IS GIVEN TO YOU.
IF YOU ARE NOT STANDING AT A PODIUM, OR IF YOU ARE ON STAGE
OR IN A BOARD ROOM, YOU WANT TO DO A LITTLE BIT OF SLOW PACING.
YOU WANT TO GO FROM HERE TO THERE TO THERE BECAUSE THAT
EXUDES CONFIDENCE AND IT TELLS THEM YOU ARE BEING CONFIDENT AND
IT ALSO KIND OF DISSIPATES THAT EXTRA NERVOUS ENERGY YOU MAY
HAVE AND THEN IT ALLOWS YOU TO CONNECT WITH AUDIENCE FROM THIS
SIDE OF THE ROOM TO THE OTHER SIDE. I AM SPEAKING FAST BECAUSE I
WANT TO GET THROUGH A LOT OF MATERIAL.
THREE THESE — BRING THESE THREE THINGS WITH YOU.
WHENEVER YOU ARE MEETING ANYBODY TALKING TO ANYBODY YOU HAVE
NEVER MET BEFORE, COME WITH YOUR SMILE. IT DOES WONDERS.
IT DISSOLVES TENSION,. EVERYBODY SMILE FOR ME.
HOLD IT FOR THREE. I CONTACT IS SO IMPORTANT — EYE
CONTACT IS SO IMPORTANT. I THINK EVERYBODY UNDERSTANDS
WHAT THAT DOES. IT EXUDES CONFIDENCE AND TELLS
THE PERSON I AM CONFIDENT THAT AT THE SAME TIME I CARE ABOUT
YOU AS A PERSON TO LOOK YOU IN THE EYE AND BE CONFIDENT ENOUGH
TO HAVE A CONVERSATION WITH YOU. AND THEN ENERGY.
THIS IS SO IMPORTANT. BRING YOUR MAXIMUM ENERGY.
WHAT DOES ENERGY DO TO YOU? IT IS A HUGE DIFFERENCE FROM
MEDIOCRE PERFORMANCE TO A FANTASTIC PERFORMANCE.
THAT ENERGY LEVEL MAKES YOU THE BOSS. IT SHOWS THEM YOU HAVE THE
CONFIDENCE AND THAT YOU ARE EXCITED ABOUT THAT.
LAST WEEK I WAS GIVING THAT TALK IN FRONT OF SEVERAL HUNDRED
PEOPLE, I WAS VERY SICK. I WAS LOW-ENERGY, I WAS SO
TIRED. I NEED TO BRING MY BEST GAME
BECAUSE I AM HERE FOR THEM. WHATEVER IT IS, YOU JUST TALK TO
YOURSELF. I’M GOING TO COME IN HERE AND
PRESENT MYSELF AND I’M GOING TO BE IN THIS MEETING WITH MAXIMUM
— WITH MY MAXIMUM ENERGETIC SELF AND IT DOES WONDERS.
WHEN YOU HAVE HIGH ENERGY THAT YOU ARE PROJECTING, YOUR
AUDIENCE PROJECTS HIGH ENERGY BACK AND THAT DOES GREAT THINGS
FOR YOUR OWN PRESENTATION AND YOUR ENERGY LEVEL AND IT HELPS
KEEP YOUR ENERGY LEVEL HIGH WHICH IS EXTREMELY IMPORTANT.
ONE OF MY STUDENTS IN OUR PRACTICES ALWAYS HAS GREAT
ENERGY AND DID A PHENOMENAL JOB AND I WANTED TO GIVE HIM A
STANDING OVATION EVERY TIME AND IT CAME TIME FOR THE FINAL AND
LIKE EVERYBODY ELSE HE GOT NERVOUS AND ENERGY DROPPED BY 30% AND THE PRESENTATION WHAT AS
STELLAR, JUST BECAUSE OF ENERGY. REMEMBER SEE.
IT IS VERY SIMPLE, VERY COMMON SENSE BUT A LOT OF US DON’T
BRING IT. ABOUT EYE CONTACT, WHEN WE ARE
DOING WEBINARS OR TALKING ON VIDEO CONFERENCES, A LOT OF
TIMES WE TEND TO LOOK AT OUR OWN — IT DOES NOT LOOK LIKE EYE
CONTACT SO YOU HAVE TO LOOK AT THE CAMERA ON TOP OF YOUR
COMPUTER AND THAT MAKES IT LOOK LIKE I CONTACT.
IT IS NOT ALWAYS POSSIBLE BUT WHENEVER YOU CAN, JUST DO THAT.
SAVE, THIS IS ANOTHER WAY TO
PACKAGE IT FOR YOU BUT YOU PROBABLY WON’T BE ABLE TO
REMEMBER IT, BUT SEE AND SAVE. S IS FOR SPEED AND PACE.
ACTIONS AND GESTURES, VOLUME, THIS IS SIMPLE COMMON SENSE BUT
A LOT OF US HAVE A HARD TIME WITH VOLUME.
WE ARE NOT HIGH-PITCHED OR DON’T HAVE A HIGH ENOUGH VOLUME.
WE ARE SOFT-SPOKEN SO WE HAVE TO DO CERTAIN EXERCISES AND THERE
ARE A LOT OF EXERCISES YOU CAN ENGAGE IN THAT WOULD HELP WITH
VOLUME. I AM HAVING TROUBLE WITH MY
VOLUME BECAUSE I HAVE A BAD
THROAT, SO I AM WORKING REALLY HARD TO AMPLIFY MY VOLUME.
ALSO WHEN YOU HAVE HIGHER VOLUME, IT EXUDES GREATER ENERGY
OUT. GOOD ENERGY OUT, GOOD ENERGY BACK IN. AND EXPRESSION.
WE TALKED ABOUT EXPRESSION. LET’S GO INTO THE MINDSET.
THE MINDSET OF THE PRESENTATION, A LOT OF US DON’T SPEAK MUCH OR
COMMUNICATE MUCH BECAUSE OF THAT MINDSET. ONCE YOUR MINDSET CHANGES,
EVERYTHING ON THE OUTSIDE WILL CHANGE ALONG WITH IT.
ALONG WITH THESE MINDSET SHIFTS, THE REASON I AM SHARING THESE IS
BECAUSE IT IS PART OF NERVOUSNESS MANAGEMENT.
A LOT OF TIMES WE TRY TO DO
SMALL LITTLE TACTICAL THINGS BUT MANAGING THE FEAR THAT
HESITATION, IT IS MORE OF THE GRASS LOOTS — GRASSROOTS LEVEL
WHERE MAKING THE BIGGER MINDSET CHANGES WILL ACTUALLY REALLY
HAVE A PROFOUND IMPACT ON THE WAY YOU PRESENT YOURSELF TO THE
WORLD. MAYBE SHE IS BORN WITH IT, MAYBE
IT IS MAYBELLINE. I LOVE THAT JINGLE SO I PUT IT
IN HERE. THERE WAS A PURPOSE. WE SEE A SPEAKER UP ON STAGE WE
THINK THAT MAYBE THEY ARE BORN WITH IT, I COULD NEVER DO IT,
BUT 99% OF GOOD SPEAKERS ARE NOT BORN WITH IT.
THEY DEVELOP THEMSELVES INTO IT OVER TIME BY MAKING MISTAKES AND
PRACTICING AND ENGAGING MORE AND THEY DEVELOP IT AND IF THEY CAN
DO IT, YOU CAN DO IT. WE ALL START FROM WHEREVER WE
ARE AND THEN WE GO UP. IF YOU ARE EVER HESITANT,
REMEMBER THE STORY. I WAS SUPERDUPER SHY.
IF THEY CAN DO IT, YOU CAN DO IT. THEY ARE NOT BORN WITH IT.
SUCCESS IS WHERE PREPARATION AND OPPORTUNITY MEET.
PREPARATION HAS TWO MAIN PARTS,
PREPARING THE CONTENT, HAVING STELLAR CONTENT, EVERYTHING THAT
NEEDS TO BE IN SHOULD BE FOR YOUR AUDIENCE AND ALSO PRACTICE.
. PRACTICE MAKES PERFECT. — MY EXECUTIVE CLIENTS OR PRIVATE
CLIENTS WILL TELL ME, I WAS WORKING SO HARD IN MY
PRESENTATION AND IT TOOK UP ALL THE TIME AND I HAD NO TIME TO
PRACTICE. I WAS WORKING ON IT UNTIL 3:00. YOU LEFT THE PRACTICE UNTIL THE VERY END? DON’T DO IT.
YOU START PRACTICING AND PREPARING AT THE EXACT SAME DAY WHETHER IT IS TWO WEEKS AHEAD OR
TWO DAYS OR TWO MONTHS, YOU START WORKING ON IT RIGHT AWAY. EVEN IF YOU CAN JUST WRITE THE
TITLE OF YOUR PRESENTATION AND FIVE BULLET POINTS, IT IS OK BUT
YOU GET SOMETHING STARTED AND YOU ARE NOT LEAVING IT FOR THE
LAST MINUTE. THE REASON WHY I TELL YOU IS
BECAUSE IT IS NERVE-RACKING AS IT IS. IT IS BUILT IN US, THAT FEAR AND
NERVOUSNESS BUT WHEN WE PRESENT, IT IS SOMETHING IMPORTANT.
WE DON’T WANT TO LEAVE IT TO THE LAST MINUTE.
AS SOON AS WE STARTED WRITING
THOSE SENTENCES, YOU WANTED TO START BUILDING CONFIDENCE AND AS
YOU PRACTICE MORE AND MORE, YOU CAN ADD IDEAS TO THE
PRESENTATION. YOU CAN GO BACK AND CHANGE THE
WHOLE PRESENTATION. YOU CAN EVEN TAKE MENTAL NOTES
ON YOUR PHONE. PREPARE, PREPARE, PREPARE.
THAT WILL TAKE 8 — THAT WILL TAKE CARE OF 80% OF THE
NERVOUSNESS. I AM GOING TO DO A WEBINAR LATER
ON AND SHARE THE DETAILS OF THAT LATER. A LOT OF THE THINGS I CANNOT
UNFORTUNATELY GO INTO THE DETAILS.
THIS IS SO IMPORTANT, PART OF THE BELIEF SYSTEM.
YOU HAVE PRACTICED, YOU HAVE WORKED HARD, YOU HAVE GOOD
CONTENT. HAVE THAT UNSHAKABLE BELIEF THAT
WHAT YOU ARE GOING TO SAY TO YOUR AUDIENCE IS GOOD, IT IS
IMPORTANT, YOU HAVE GOOD KNOWLEDGE, GOOD EXPERIENCE, YOU
ARE FANTASTIC. JUST BELIEVE THAT WHAT YOU HAVE
TWO PRESENT TO THEM IS GOING TO INFORM THEM OR ENGAGE THEM OR
ENTERTAIN THEM OR INSPIRE THEM OR MOTIVATE THEM OR PROVOKE SOME
THOUGHTS, HAVE A PURPOSE. EVERYTHING IS GOING TO BE GREAT.
DO NOT START QUESTIONING DO NOT START QUESTIONING
YOURSELF LAST-MINUTE. WE ALL TEND TO DO IT.
I SAW YOUR SURVEY AND I SEE HOW SEASONED ALL OF YOU GUYS ARE.
THESE PEOPLE ARE REALLY GOOD, WHAT AM I GOING TO TELL THEM?
YOU ARE HERE BECAUSE THERE ARE PERHAPS ONE OR TWO THINGS THAT I
MIGHT BE ABLE TO SHARE THAT WOULD HELP YOU.
NEVER QUESTION YOURSELF, PUT IN THE PRACTICE AND ONCE YOU HAVE
THAT BELIEF, TURN IT INTO THAT CONCRETE IRON SHIELD.
NOTHING CAN PIERCE THROUGH YOU AND PICK HOLES INTO YOUR
CONFIDENCE AND SELF-ESTEEM. I AM REALLY GOOD, I HAVE BEEN A
GREAT JOB, I AM PREPARED AND I WILL DO A FANTASTIC JOB.
WITH ALL OF THAT YOU WILL PROJECT AND VISUALIZE, STARTING
THE FIRST DAY YOU START WRITING YOUR SPEECH.
YOU MIGHT BE WONDERING WHAT WE DO ABOUT IMPROMPTU SPEECHES?
I CAN’T TALK ABOUT THAT RIGHT NOW BUT HAVING THIS BELIEF WILL
HELP YOU WITH THE IMPROMPTU SPEECHES.
WHAT IF I FORGET OR I HAVE TOO MUCH INFORMATION TO SHARE?
THE GOOD THING IS FIRST OF ALL YOU NEED TO KNOW YOURSELF —
KNOW YOUR SUBJECT MATTER SO THAT YOU ARE NOT MEMORIZING IT.
I DO NOT RECOMMEND MEMORIZING ANYTHING BECAUSE THEN IT REALLY
INCREASES NERVOUSNESS AND IT TAKES AWAY FROM YOUR
ANYTHING BECAUSE THEN DELIVERY AND ALSO TAKES AWAY FROM YOUR
PURPOSE LIKE IF YOU HAVE TO MOTIVATE OR INSPIRE THEM AND IT
TAKES AWAY BECAUSE THE DELIVERY IS NOT THAT GREAT.
WE ALMOST ALWAYS HAVE THE ABILITY TO HAVE A POWERPOINT OR
SOME KIND OF — WE CAN USE AND THAT IS TO KEEP US ON TRACK SO
THAT WE DON’T HAVE TO MEMORIZE THE WHOLE FLOW. IF YOU DON’T HAVE A POWERPOINT
TO KEEP YOU ON TRACK, THEN YOU CAN HAVE INDEX CARDS JUST TO
REMIND YOU. THERE WERE A COUPLE MEMORIZATION
TRICKS — THERE ARE A COUPLE MEMORIZATION TRICKS BUT I WILL
NOT GO INTO THEM BECAUSE I DON’T RECOMMEND MEMORIZATION. REMEMBER THE AUDIENCE ATTENTION
IS SMALL SO THEY MAY GO IN AND OUT.
WHEN YOU HAVE SOMETHING LIKE A TOPIC SENTENCE, THEY CAN COME
BACK AND REMEMBER WHAT YOU ARE TALKING ABOUT.
WHAT WILL PEOPLE SAY ABOUT ME? MY PROJECT, MY PROMOTION, MY
KIDS, I DON’T KNOW, MY GIRLFRIEND, MY BOYFRIEND, IT IS
ALL ABOUT THEM RIGHT? EVEN IF THEY DID SAY SOMETHING
IN PASSING OR THOUGHT ABOUT IT, FIRST OF ALL YOU DID NOT HEAR
IT. IF THEY SAID SOMETHING IN PASSING, YOU WILL FORGET — YOU
WILL NOT FORGET IT BUT THEY WILL SO DON’T OR HE ABOUT IT.
IF SOME BUT HE COMES UP AND GIVES YOU FEEDBACK, YOU USE THAT
FEEDBACK AS GROWTH WERE THE COMMENTS.
YOU IDENTIFY AND GO DEEPER INTO IT AND YOU ASK FOLLOW-UP
QUESTIONS TO FIGURE OUT WHAT EXACTLY — YOUR SLIDES HAD TOO
MUCH ON THEM, SO NEXT TIME I WILL NOT PUT SO MUCH ON MY
SLIDES OR I COULD NOT READ THE SUBSTANCE OR MORE ENERGY OR MORE
EXAMPLES. WHATEVER IT IS, JUST USE THAT TO
MAKE IT BETTER BUT DO NOT LET THAT BOTHER YOU.
HAVE THICK SKIN. PEOPLE WILL SAY IT AND MOVE ON
AND FORGET. PEOPLE ARE OVERLY CONCERNED
ABOUT THEMSELVES, NOT ABOUT YOU. YOU CAN USE IT AS A GROWTH
WORTHY OPPORTUNITY FOR YOU. DID YOU SAY CRITICAL ASPECTS WE
NEED TO KNOW ABOUT? I DID. THE AUDIENCE.
I HAVE ALLUDED TO THAT. THE AUDIENCE IS ONE OF THE MOST
IMPORTANT ASPECTS OF YOUR SPEECH OR YOUR CONVERSATION.
THE CONVERSATION HAS TO BE TAILORED TO YOUR AUDIENCE.
MOST OF THE TIME WE DON’T DO THAT AND THEN THE WHOLE MESSAGE
IS COMPLETELY DELUDED — DILUTED.
UNDERSTAND WHO YOUR AUDIENCE IS,
THE DEMOGRAPHICS, WHAT IS IN IT FOR THEM? WHY ARE THEY HERE?
WHAT DO YOU NEED TO DO FOR THEM? HOW CAN YOU CHANGE YOUR MESSAGE
SO THAT IT IS ACTUALLY THEIR SPEECH? MEET YOUR AUDIENCE, DON’T ASK
THEM TO MEET YOU WHERE YOU ARE. USUALLY YOU ARE GOING TO HAVE A
MOTIVE. YOU ARE SPEAKING FOR A REASON.
THE ONLY WAY YOU CAN MAKE THAT HAPPEN IS IF YOU SPEAK IN YOUR
AUDIENCE IS LANGUAGE — AUDIENCE’S LANGUAGE. THERE ARE A LOT OF THINGS WE DO
IN OUR PROGRAMS AND COURSES TO WORK WITH THE AUDIENCE BUT THIS
IS JUST TO HIGHLIGHT. INCLUDE STORIES.
THESE ARE VERY IMPORTANT. THEY LIVEN THINGS UP.
STORIES LIVE ON FOREVER. THEY ARE RELATABLE, THEY ARE
BELIEVABLE. THEY CAN TAKE ONE SMALL TOPIC
AND THEN EXPAND IT. I COULD HAVE GIVEN YOU THAT
EXAMPLE OF TEAMWORK AND SAY TEAMWORK WILL ALLOW YOU TO
CREATE GREAT PROJECTS OR USE THAT EXAMPLE OF AMAZON PRIME
WHICH SOMEBODY ELSE USE IN A TALK.
I LOVED IT SO MUCH THAT I USE IT IN MY CONVERSATIONS.
STORIES CAN ABSOLUTELY BE USED IN SITUATIONS.
YOU HAVE TO TELL OF THE STORIES BASED ON WHAT YOU DO AND WHO
YOUR AUDIENCE IS . HOW ARE YOU FEELING?
ARE YOU READY TO CONQUER YOUR FEARS AND CHALLENGES?
LET ME HEAR IT. ARE YOU READY TO REAP THOSE
REWARDS AND RAISES AND GET THOSE PROMOTIONS?
LET’S SEE WHAT YOU HAVE TO SAY. I LOVE IT. THIS IS FANTASTIC. THE PERSON WHO’S THAT KIND OF,
YOU ARE READY. YOU CAN DO IT . ONE SECOND.
I WANT YOU TO WRITE DOWN TWO THINGS THAT JUMPED OUT FOR YOU
IN THIS TRAINING. SOMETHING THAT RESONATED WITH
YOU OR JUMPED OUT OR THAT MADE MORE SENSE. TWO THINGS YOU ARE GOING TO
COMMIT FOR YOURSELF. MAYBE YOU’RE GOING TO START
ENGAGING IN MORE CONVERSATIONS. MAYBE YOU ARE GOING TO HAVE MORE
MEANINGFUL WATERCOOLER CONVERSATIONS. WHAT ARE TWO THINGS YOU’RE GOING
TO DO FOR YOURSELF THAT WOULD HELP YOU TAKE YOURSELF TO THE
NEXT LEVEL? YOU ARE A BUSY PERSON, YOU ARE
HERE FOR A REASON BECAUSE YOU IDENTIFIED THIS IS AN AREA WHERE
YOU CAN GET BETTER. WE ARE NOT HERE TO KILL TIME AND
JUST BE HERE AND HAVE SOME SOUNDBITES IN THE BACKGROUND.
WE ARE HERE TO TAKE OURSELVES TO THE NEXT LEVEL.
WHAT ARE WE GOING TO DO? I ALSO WANTED TO WRITE DOWN WHAT
NEW PLACES CAN YOU SPEAK? EVERYTHING IS PRACTICE.
IT DOES NOT HAVE TO BE JUST WORK.
MAYBE AT WORK, MAYBE AT THE DIVERSITY AND INCLUSION GROUP,
AT THE TECHNOLOGY GROUP, AT THE FINANCIAL GROUP, WHEREVER.
WRITE DOWN WHERE YOU CAN SPEAK MORE AND I WANT YOU TO BRING
THAT WITH YOU. YOU ARE GOING TO TRY TO BOOK THESE FOR YOURSELF BY JANUARY
30. YOU’RE WELCOME TO TELL ME WHERE
YOU SPOKE MORE. JANUARY 30 IS OR ENTER — IS
YOUR DEADLINE. AND UNDERSTAND WHAT IS A
PROJECTED VALUE WHEN YOU ACCOMPLISH THIS TASK AND WHAT
WOULD BE THE PAIN IF YOU DIDN’T DO IT? WOULD YOU NOT BE RECOGNIZED WITH
PEOPLE NOT KNOW THE AMAZING WORK YOU ARE DOING? WHAT CAN YOU DO TO BECOME THE
BEST SPEAKER AND COMMUNICATOR TO MAXIMIZE HER SUCCESS POTENTIAL?
WHAT ARE SOME OF THE OTHER RESOURCES I CAN OFFER YOU TO
HELP YOU WITH THAT? FOR ADULTS I HAVE A VERY
TRANSFORMATIVE MASTERMIND COURSE.
THIS COURSE YOU CAN TAKE FROM ANYWHERE.
THIS IS AN ONLINE COURSE BUT IT IS VERY DIFFERENT FROM OTHER
ONLINE COURSES. A LOT OF US ARE PARENTS.
THERE IS ANOTHER MASTERMIND COURSE. LET ME TELL YOU ABOUT THIS
COURSE. IT COVERS ALL THREE FORMATS. THIS COURSE I TALKED ABOUT
COVERS ALL THREE AREAS. LIKE ONLINE TRAINING THERE ARE
VIDEO TRAINING MODULES WHICH WALK YOU THROUGH STEP-BY-STEP
THROUGH A LOT OF BEST PRACTICES, STRATEGIES, TECHNIQUES AND PRO
TIPS NOT ONLY FROM MY EXPERIENCE BUT A LOT OF OTHER PEOPLE.
THE BEAUTY OF THIS COERCE — OF
THIS COURSE IS YOU CAN LEARN — YOU CAN’T JUST LEARN A SKILL BY
DOING VIDEOS. IF I ASKED YOU TO GO LEARN
SKIING OR SWIMMING, WOULD YOU DO IT WITH VIDEOS?
NO, YOU NEED TO DO IT. YOU GET A VIDEO AND YOU SEE
EVERYBODY SO IT IS A SMALL CLASS. YOU PRACTICE EVERY CLASS.
THERE IS MOTIVATIONAL SPEAKING, PERSUASIVE SPEAKING, THERE ARE
SPEECHES WE CAN TAILOR TO YOUR SITUATION. IT IS VERY CUSTOMIZED.
THERE IS CUSTOMIZED COACHING
BECAUSE THERE WAS A COACH IN EVERY SESSION AND YOU CONSTANTLY
PRACTICE, EVERY WEEK WE MEET FOR TWO HOURS AND YOU GET BETTER.
IT IS NOT JUST AN ONLINE COURSE AND COACHING.
THERE ARE ALL OF THESE OTHER VERY SEASONED PROFESSIONALS AND
WE CAN LEARN FROM EACH OTHER. THE LEARNING AND DEVELOPMENT IS
EXPONENTIAL WHEN WE LEARN FROM EACH OTHER. THERE IS ACCOUNTABILITY AND
PERSONALIZED FEEDBACK. YOU GET PERSONALIZED FEEDBACK
JUST FOR YOU. YOU CAN’T JUST NOT SHOW UP.
YOU CAN INVEST IN A COURSE BUT IF YOU DON’T DO IT YOU DON’T GET
BETTER. YOU SHOW UP, YOU PREPARE AND YOU
DO IT. NOW YOU ARE HERE BECAUSE YOU
HAVE IDENTIFIED THAT AREA. THIS IS WHERE YOUR SKILLS CAN
GET BETTER. ARE WE OUT OF TIME?>>YEAH.
IT LOOKS LIKE WE MAY NOT GET TO QUESTIONS BUT WHAT I WILL DO FOR
OUR ALUMNI THAT HAVE ASKED QUESTIONS OF JYOTI, I WILL PASS
THOSE ALONG AND IF YOU HAVE TIME YOU CAN FOLLOW UP WITH SOME OF
OUR ALUMNI INDIVIDUALLY. I ALSO WANT TO REMIND EVERYONE
THAT TODAY’S WEBINAR HAS BEEN RECORDED AND IT WILL BE UPLOADED
TO OUR YOUTUBE PAGE, IT USUALLY TAKES A WEEK. YOU ARE SHARING EXPERIENCES,
ADVICE AND IT IS NICE TO SEE THE ALUMNI COMMUNITY COME TOGETHER
AND HELP EACH OTHER OUT. ANY LAST WORDS BEFORE WE WRAP
UP? JYOTI: I’M GOING TO QUICKLY WRAP
UP IN 30 SECONDS. THIS IS HOW YOU ACCESS THAT
COURSE. THIS IS HOW YOU ACCESS THE KIDS
COURSE. $100 FROM THE ADULT COURSE WILL
GO TO MIT. WE DO LUNCH AND LEARNS.
THESE ARE SOME FREE THESE ARE SOME FREE RESOURCES.
YOU SHOULD ALL GO THROUGH THAT. TAKE A PICTURE OF IT AND YOU CAN
REACH IT. THESE ARE THE FREE WEBINARS
COMING UP THAT I WILL BE DOING. TAKE A PICTURE AND REGISTER FOR
THEM AND I WILL SHARE IN — AND I WILL SEND YOU THE DETAILS. AND THIS IS HOW YOU CAN CONNECT
WITH ME IF YOU NEED TO. TAKE A PICTURE OF THAT.
I AM HERE TO HELP YOU GUYS BECOME GREAT COMMUNICATORS
BECAUSE IT IS ALL INSIDE OF US. YOU HAVE AMAZING POTENTIAL.
WE ALL GET BETTER WITH EACH PRESENTATION.
PRES READ — PLEASE REACH OUT TO ME.
I AM SO EXCITED YOU ARE HERE AND THANK YOU SO MUCH FOR INVITING
ME AND I REALLY APPRECIATE IT.>>THANK YOU.
THANK YOU SO MUCH FOR JOINING. WE CAN’T THANK YOU ENOUGH FOR
SHARING YOUR EXPERTISE. JYOTI: MY PLEASURE.>>BYE>>THANKS FOR JOINING US AND FOR MORE
INFORMATION ON HOW TO CONNECT WITH THE MIT ALUMNI ASSOCIATION PLEASE
VISIT OUR WEBSITE.

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