Greatra Mayana

Career & Employment Opportunities

“What Now?” Employer Panel – Part 2


Female: Let’s touch on that a little bit more, actually. The application
and the resume. I imagine you’re
seeing a lot of resumes and having to
sort through a pile. So, what is a strong
application and what’s moving a candidate from
“yes” or a “maybe” or a “no”. Or vice versa. Good and bad. What are some things
students can make sure to do and make sure
to avoid on their resume and online application. Female: I think the
biggest thing you can do when you’re
putting together… Well first of all,
I think you need to have multiple resumes. At this point, not really
that generic resume… It’s not gonna get through. So if you have a
company that you’re looking at, look at
the job description. Those are our
requirements. If you don’t have that
experience or if you don’t have that area of
those skills, we’re not going to be…
You might be a great person, but
unfortunately when we look at that
application we’re not gonna be able to call
you in for a interview because you
don’t have that. So when you do
complete that application, make sure
that you fill out all the information that
would be relevant to that job description
and those skill that they’re looking for,
’cause that’s gonna allow you to get your
foot in the door a little bit more. [construction noise
in background] Female: I would say
as far as a resume, the biggest thing
I see sometimes is spelling errors. So it’s really important
to spell check. Sometimes it’s a good
example of showing your writing skills. And as Wanda said,
make it specific to those qualifications,
if you have them. If you have these skills
and qualifications, you know, make sure
that you are, in some way, pointing
that out so that we can see that in the resume
to give a call back. Female: I think it’s also… when you’re putting
together your resume, don’t just do a job
description as far as what you did
with that job, but highlight
your performance. If you were…
We look at a lot of individuals that have
serving experience. Put down how you
increased profits — a certain percentage. Or, you know, how
you were picked as an MVP for the month of August. Those are some things
that jump out at us, rather than saying
I served customers or dealt with
difficult customers. Really highlight your
accomplishments within that role. Female: And
I would say, one of the questions
is how long do we take to look at a resume
and I would say it’s probably a
minute — if that. A minute or two
and just getting [coughing obscures dialog] the requirements is
our first cut will be the pile of resumes
and then the job description, and we’ll
look at the absolute requirements, like
four-year degree, or this and
this and this. And if they don’t have that
— some of them are flexible — but chances are
some of them are not. So if it says requires
a degree and the person
doesn’t have it, those will get
weeded out right away. And I would add —
the private sector’s a little different,
because again, oftentimes we’ll require
a cover letter. But I think in terms
of the accomplishments — highlighting those
accomplishments in specific experiences
and how does that relate to the job. Different tasks and
requirements of the job. So another requirement
of the job is, must communicate well. Well I was able to do
this in a team setting and I was able to… whatever shows that
you communicate well. I wrote a newsletter,
I did this. So show how your
experience matches up with the different
requirements of the job. Female off screen:
What do you think of cover letters? Is that a weeding
out thing or…. Several panel
members: [laughing] We were just talking
about that. [inaudible] …From
big corporations, we don’t necessarily
even look at ’em. A lot of times there a little
bit too generic anyways. We’ll just glance more
at the resumes to see what’s much
more relevant. But I think …. Female: You have
to make a case. So we…And some nonprofits might not do them. But I think they’re
more common just because we want to
know why does somebody want to work for
this organization. You should make your case about your passion for the issues, your experience that fits, how you might
contribute something. So for us the resume
tells a story about not only your
experience, but your interest in working
for the organization. I don’t know, I think it’s just
more common to nonprofits. Female: For C.H.
Robinson, as far as making a case for
yourself and showing your writing abilities
we look for that more in the follow-up
after the interview. After you’ve gone in
and actually shadowed some employees and you
see what the position is and the environment
then it’s bringing back to us what
specifically you can bring that is going to
help benefit C.H. Robinson. And so it’s making a
case in a follow-up and showing your writing
abilities there. So that’s why we don’t
focus heavily on the cover letter up front
We like to see…. In some sense…
we do sales. So it’s another way
to show how are your selling techniques and
how are you going to sell yourself to us. And how could that
actually incorporate into the job itself
when you’re actually working with a
customer [inaudible]. So think about that
as well as the job you’re applying for. Female off screen:
And back to cover letters — just to clarify. Would you…A
candidate would never be put into a “no”
pile because they did a cover letter, it
just means you might not look at it. So you can see here it kind of varies between organizations. So if you don’t know
maybe it’s better to lean on the side that… I’ve heard other employers
use them as writing samples. So think
about that too. It’s a way to show your
writing skill and ability. Female: I mean if you
have it, that’s fine. But we’re probably
not gonna look at it [laughter]. But it’s not gonna make any… It’s not going to
allow us to say no. Female off screen:
And it just shows the different perspectives
across industry organization and really
doing your research. Are you applying to a
nonprofit where you know that this is
something that’s an important piece of the
application if it says cover letter on
the application instructions, you want to
make sure to have that. And so it just goes
back to doing your research on what
you’re applying for. Are there other questions
at this point? Sure. Female off screen: I
just have a question about where to apply. Obviously it’s all
online these days. But so many times I do
it on Career Builder it’s just a big
waste of time. Does it matter or make
difference if I apply on your website or… Female off screen: I
would go directly to the company’s website. Sometimes, I don’t think
when you go through… I have a friend who’s
looking for a job. He’s applied a couple times
through Career Builder, and I don’t think
those companies are actually even
getting those resumes. So I would go directly
to the company and then at that point you
can also see all the jobs that that
company is hiring for. And you can see which one
matches your skill set. Female: You can also
do some research on the company. It leads you to
say, oh I like the job description, but
reading about the company, hmmm,
I’m not so sure, or yes, I’m
maybe more excited. So, go directly
to that website. [end]

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